Customer satisfaction is our top priority at Budnick Converting. When you contact us with a tape or foam need, or an application dilemma, we will spring into action to help solve your immediate requirement or turn your idea into a solution.
From our dedicated account managers and knowledgeable business development specialists, to our unmatched converting capabilities and our ISO 9001:2000 quality systems, you can be assured you will be taken care of from the first call through order shipment and beyond.
Click the pictures on the right to learn about each part of the Budnick process.>>
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Our industrial business customers come to us from a wide variety of industries. We can supply you with straight cut-roll goods, or we can create a custom solution just for your application. Whether it is consulting and prototyping services that you require, or whether it is fast, high-volume product delivery, Budnick can convert your ideas into solutions. Start by visiting our flagship customer site, TapeInfo.com,or click here to learn how we take care of your business needs every step of the way with our dedicted Account Managers >
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Our dedicated account managers use a centralized CRM application as part of our project management system and as our primary communication tool. They listen to your needs and offer their expertise to help you create a solution for your adhesive backed applications. Our account managers provide you with the highest level of customer service and support throughout all of your communications with Budnick. You also have access to Budnick's outside Business Development Specialists >
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Your order can ship in a variety of ways. We can send it to you via UPS, or we also offer a wide choice of freight carriers. We also offer a will-call service if you want to schedule your own pick up. Your shipment can be tracked online at TapeInfo.com, or you can contact your account manager. To track your order online, you must register or login to TapeInfo.com. Once you are logged in as a registered user, you can visit your account page and click on the invoices and shipment tracking link. If you need help registering or navigating TapeInfo, please call your account manager at 800-282-0090. We are here to make you more efficient. Our top priority is pleasing our customers >
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Along with your dedicated account manager, you also have access to our seasoned Business Development Specialists. These specialists average 14 years of experience in the adhesive tape industry. Our specialists can talk to you over the phone or come to your location for a site walk-through and an adhesive tape analysis of your production process. They use their expertise to help you source, design, prototype, dispense and apply your tape in the most cost-efficient manner. Once your solution has been realized, your custom parts will be specialty converted >
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Our ISO 9001:2000 certified quality compliant systems ensure that lot numbers are traceable and procedures are consistent from order to order. This consistent process means you will receive uniform, quality products from us every time. View Budnick's ISO Certification in PDF >
We have also implemented a stringent 8 Point order monitoring system that helps us meet required delivery dates 98% of the time. Once your order has passed inspection, it is then sent to shipping >
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We buy jumbo rolls of tapes, films, foils and foams from the world's leading manufacturers. We also receive material from our customers. We take these jumbo rolls or customer supplied material and put them on one or more of our 43 specialty converting machines to transform them into myriad shapes and sizes just for your application. These custom parts will save you time and material costs in the production process because there will be less material waste and the user-friendly shapes, sizes and lengths will speed up the process of applying the adhesive backed material. During and after your job is complete, your order will go through a series of quality checks >
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